In response to customer feedback, which we have gratefully received from our most recent survey, we have made it easier for you to track your outstanding and historical requests on the platform.
These are now displayed on the main dashboard and in the "My profile" section on the main navbar.
When you click into any of these, you will see all your requests and be able to easily track their progress.
We hope this make your life easier.
We got a lot of constructive feedback from the survey and we are committed to continuously improving your customer experience.
Please keep the feedback coming and thank you for your patience and flexibility, whilst we work to make things better for you.
