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Customer guides
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How to accept your invitation and join the platform
This video explains how to accept your invitation and join the platform
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How to access our support guides and videos
This video explains how to access our support guides and videos
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How to communicate on the platform
This video explains how to communicate on the platform
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How to initiate and track pension requests
This video explains how to initiate and track pension requests
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How to reset your password
This video explains how to reset your password
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How to review and accept your administration agreement
This video explains how to review and accept your administration agreement
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How to review and pledge funds to investment opportunities
This video explains how to review and pledge funds to investment opportunities
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How to review key information about your SSAS pension scheme
This video explains how to review key information about your SSAS pension scheme
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How to self-certify as a high net worth or sophisticated investor
This video explains how to self-certify as a high net worth or sophisticated investor
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How to set two factor authentication (2FA)
This video explains how to set up and use two factor authentication on your account
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How to share your feedback with us
This video explains how to share your feedback with us
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How to sign in to the platform
This video explains how to sign into the Empowered Wealth platform
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How to stay up to date with platform improvements
This video explains how to stay up to date with platform improvements
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